We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
How Do I Start The Return Process?
To start a return, you can contact us at email@example.com with Subject 'ORDER NUMBER'
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
We do not offer refunds on sale items.
Before you return your items, make sure they are:
- in the same condition they were when you received them; not worn, washed or altered.
- in the original packaging.
What items are NOT returnable?
You cannot return your items after 14 days of receipt of your shipment.
- wash or worn.
- without the original packaging.
- items that are 'no longer wanted'.
Are there any charges for returns?
There are no charges for returns. Original shipping charges are non-refundable. You are responsible for the charges of the return shipping to us.
Can I request a refund?
A refund is only ever eligible if the item is faulty.